Art Urges Voyages.

Glenn Friesen

 

Time and space are unique from one another both and independently because of the existence of thought (perception) as well as because those things exist even without perception.


"If a tree falls in a forest and no one is around to hear it, does it make a sound?"

Meta-physicians are split on the answer. Subscribers of substance theory argue a substance is distinct from its properties while subscribers to bundle theory argue an object is solely its sense data.

I believe both contradictory theories are correct. If a tree falls in a forest, and your great-great-great-grandmother was around there to here it, does it make a sound to me, now? Perception of one person is not the perception of another. Yet perception happened. Further, even after great-great-great-grandma died, the tree had still fallen. Things happen whether or not people are there to perceive them, and are (sometimes) recorded because people are there to perceive them; but things can happen even when they're not recorded. ("things happen" a.k.a. "time and space")

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Yes.

People perceive time differently depending on their mental state. When people are having fun, time flies. When people are bored (e.g. when mental states don't shift much), time seems to barely slip by.

Also, people who are asleep often do not perceive time. Similarly, perception of time is influenced by drug use or state of mind.

Since different people have different states of mind at any given time, the answer is YES, time is perceived differently by different people.

Also, note: people travelling at different speeds not only perceive time differently but are operating in different times altogether. For instance, the starlight you see is from the distant past, though you perceive it in the present.

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"Time flies when you're having fun."
...But how can one make waiting on hold in a queue more fun?

Also, psychologically, how can one slow down the perception of time?

Possibly:

  • Hold music – gradually and subtly lower bpm/tempo as call progresses. Also, generally, less repetitive, or simply fresher music. Keep and focus the attention of clients through hold music.
  • Entertainers” – reduce perceived waiting times when unable to reduce actual waiting times through entertainment. Perhaps introduce phone-operated, simple video games during the wait? General automated Q&A over the phone where the caller can dial a number to choose a multiple choice answer? Perhaps gamify a survey of your software to gather feedback about a client's experience while they wait on hold.
  • Greeters – have a staff member initiate contact with customers early in the queue – simply being spoken to by a member of staff could make a client feel listened to, or like their cutting a corner by being directly transferred rather than passed through a phone tree, where they don't know what next branch they'd have to dial through to reach where they want. The greeter gives the caller a feeling they're going to the right place, and won't need dial more phone tree branches.
  • Divert demand to less crowded areas – if it doesn't make the person on hold wait longer, perhaps divert a tech support call to a cross-sell or up-sell queue -- perhaps create buzz around other departments or new products that may interest and benefit the customer?
  • Fun and Boredom:  When we have fun we perceive time to be moving faster and when we're bored time seems to move slower. Ask yourself what could make waiting on hold more fun, then implement your answer. Rinse and repeat.

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Most importantly, just do it. SEE: How should I go about learning web development and programming?


Highly recommended places to start learning to code and develop:

Think like a designer:

Code like a developer: make it work

Code like a marketer: SEO/CRO / Optimize for the best user experience and accessibility possible

Learn to be curious:

  • Just launch a site and learn by doing. Rapidly develop by Downloading WordPress
  • Explore the source code of the sites you visit.
  • Never stop pushing your limits.

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If you follow formulas, your production will sound formulaic.

There will be times when you hit walls. At those times, go to Eno's Oblique Strategies :


A general strategy behind the production of most tracks:
  • start by recording your percussion tracks (which could start with a click track if you're no human metronome or if you don't want that natural tempo variation of live performance).
  • Then add in instrumentation, starting from most rhythmic to least (i.e. fiddles before violins).
  • Then, add in voices -- whether that means vocals or solo lead instruments.
  • Then, add in effects (massive reverb?) and textural sounds (maybe the noises NASA recorded from planets, etc.)
  • Along the way, where appropriate, add in other fine tunings and small touches, like Triangle or Steel Drum bridges

Tip to the wise: don't rely on effects, rely on your composition.

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